English (United Kingdom)
Jms Multi Site, formerly joomla multisite.
Create, share multiple joomla sites in few clicks !
Message
  • EU e-Privacy Directive

    This website uses cookies to manage authentication, navigation, and other functions. By using our website, you agree that we can place these types of cookies on your device.

    View e-Privacy Directive Documents

Welcome, Guest
Please Login or Register.    Lost Password?

Error Unable to create the symbolic link
(1 viewing) (1) Guest
Go to bottomPage: 1
TOPIC: Error Unable to create the symbolic link
#12171
Error Unable to create the symbolic link 9 Years, 8 Months ago Karma: 0
Hi,

when trying to create a new slave site, I get a list of errors like the following:

Error
Unable to create the symbolic link [folder] -> [/var/www/host/master.com/httpdocs/folder].

The list of errors continues with every folder in httpdocs directory.
    Website details:
    - Joomla master site: www.master.com, located at master.com/httpdocs
    - Slave site folder www.master.com/slave, located at master.com/httpdocs/slave
    - MultiSite has created the deploy folder and the files and folders inside
    - MultiSite has populated the new database
    - Plesk Panel platform
    - Symbolic Links are allowed
    - suPHP installed
    - all patches are installed
    - FTP layer enabled


When visiting the url www.master.com/slave/index.php - there is just a blank page.

The index.php created by MultiSite, from the slave site folder, begins with these lines:

// Don't use a Symbolic Link because that crash the website.
// Just include the original file to redirect the processing.
//include( '/var/www/host/master.com/httpdocs/index.php');
// Evaluate the original include file to redirect to keep the __FILE__ value.

Would you have any suggestions on what am I missing?
toshiko
Fresh Boarder
Posts: 15
graphgraph
User Offline Click here to see the profile of this user
The administrator has disabled public write access.
 
#12172
Re:Error Unable to create the symbolic link 9 Years, 8 Months ago Karma: 0
I managed to get read of the Symbolic Links errors by changing some permissions.

Now I have no more errors in back-end, but when visiting the URL www.master.com/slave I receive a 404 Page not found error.

The URL is redirecting to www.master.com/slave/index.php/language, like the master, if this helps.
toshiko
Fresh Boarder
Posts: 15
graphgraph
User Offline Click here to see the profile of this user
The administrator has disabled public write access.
 
#12178
Re:Error Unable to create the symbolic link 9 Years, 8 Months ago Karma: 54
As you seems found it, the error "Unable to create the symbolic link" mean that you can not create the symbolic link into the deployed directory.
This might be due to the fact that a directory with the same name already exists or that you don't have the permission to create it.

Based on the folder that you mentioned, it seems that you are using Plesk as administration tool. If this is correct, to have to use the Plesk "subscription" to create the subdomain or other domain with the objective to use the same owner for the files and folders. Otherwise, the ownership could be wrong and you could not create a symbolic link into a directory where you don't have the permission.

So you have to verify the permission.

Concerning the error 404 (page not found), verify step by step that you have correctly setup your domain or subdomain and that the path is correct.
You can use the "hello world" (tutorial video 7) to help you verifying the path on the disk where the website is supposed to be deployed.

Verify also that you server follow the symbolic link (or that you don't have an open_basedir) that would forbid to execute files that are located outside your domain (or subdomain).

If you are using Plesk, you need to use the Plesk subscription for the domain or subdomains.
edwin2win
Moderator
Posts: 5370
graph
User Offline Click here to see the profile of this user
The administrator has disabled public write access.
 
#12187
Re:Error Unable to create the symbolic link 9 Years, 8 Months ago Karma: 0
Thank you, I will try these suggestions.
toshiko
Fresh Boarder
Posts: 15
graphgraph
User Offline Click here to see the profile of this user
The administrator has disabled public write access.
 
Go to topPage: 1
get the latest posts directly to your desktop
2Win, Multisite(s) are trademarks of Edwin2Win.
Joomla